CRM Manager / Developer
We are looking for a technically strong CRM Manager who will take full ownership of the development and maintenance of our client's Zoho CRM — without external consultants, without half-measures, and with real impact on sales and marketing in a fast-growing European fintech company.
This role is ideal for someone who combines technical expertise with business understanding: you can build API integrations, write Deluge scripts, understand marketing automation, and know how campaigns should deliver measurable KPIs.
If you enjoy making CRM systems smart, automated, and reliable — keep reading.
You will most likely be invited to an interview if you:
✔️ Have at least 3 years of experience developing CRM systems — ideally Zoho, but Salesforce experience with willingness to quickly upskill in Zoho is also welcome
✔️ Are comfortable working with APIs, Deluge, JavaScript, and automation workflows
✔️ Understand sales and marketing processes (segmentation, lead management, KPI reporting)
✔️ Can independently create dashboards and pipelines that help teams grow
✔️ Have good English skills (ideally C1 level)
✔️ Are available to travel to Frankfurt, Zurich or Poznan once a month
What you will be responsible for
🔧 Zoho CRM – Your Domain
You will configure modules, workflows, Blueprints, and automations, while also building custom functions and integrations that go beyond standard Zoho capabilities. Your role will focus on developing the CRM as a powerful tool for sales and marketing, not just administering it.
📊 Data, Reporting & Campaign Performance
You will perform data audits, deduplication, and implement data quality best practices. You will design dashboards and reports covering pipeline performance, lead scoring, and campaign effectiveness, while setting up tracking and KPIs for both sales and marketing teams.
🤝 Collaboration with Sales, Marketing & Management
You will work closely with cross-functional stakeholders to improve end-to-end processes, support marketing campaigns through segmentation, automations, and customer journey flows, and collaborate directly with decision-makers — ensuring real impact and fast execution.
🎓 User Enablement
You will train users, onboard new team members, troubleshoot ongoing issues, introduce new CRM features, and ensure strong adoption of the platform across the organization.
Who we are looking for
A technical, independent, and detail-oriented professional who genuinely enjoys combining technology with sales and marketing operations.
What we offer
💰 Attractive salary under an employment contract, aligned with your experience
🌍 A dynamic international fintech operating across multiple European markets
📈 High level of autonomy — the CRM will be fully under your ownership
🤝 Close collaboration with Sales, Marketing, and Product leadership
🏠 Remote work model with occasional travel to Zurich, Poznan or Frankfurt
🌱 Real opportunities for professional growth
👥 A friendly, international team and a non-corporate working environment